Tildeslash Ltd. ("we", "us") operates the website https://mmonit.com/ and the M/Monit software product. We are a Norwegian company and comply with the General Data Protection Regulation (GDPR). This policy explains what data we collect and how we use it.
1. What we collect
When you purchase a license
We collect the following information to process your order and provide license support:
- Name and email address
- Company name (optional)
- Mailing address and country
- Phone number (optional)
We do not store credit card or payment details. All payment processing is handled by PayPal, and you are redirected to their site to complete payment.
Server logs
Like most websites, our web server automatically logs requests. These logs include IP addresses, browser information, pages visited, and timestamps. We use these logs for security monitoring and troubleshooting. We do not use any third-party analytics services.
Mailing list
You may optionally subscribe to our announcement mailing list to receive notifications about new releases. This list is self-hosted on our own server. We use your email address solely for release announcements and nothing else. You can unsubscribe at any time.
2. Cookies
We use only two cookies, both essential for the site to function:
- Shopping cart cookie — remembers items in your cart during a purchase
- Session cookie — keeps you logged in to your account
We do not use any tracking or advertising cookies.
3. How we use your data
We use your personal data to:
- Process and fulfill your license purchase
- Provide customer support
- Send important notices about your license or account
- Respond to your inquiries
4. Data storage and retention
Your data is stored on servers located in the European Union. We retain your account data for as long as you have an active license or until you choose to delete your account.
5. Your rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data
- Export your data
- Object to or restrict processing
- Lodge a complaint with a data protection authority
You can access, correct and delete your personal data at any time in your account. For other requests, please contact us.
6. Data disclosure
We do not sell, share, or disclose your personal data to third parties, except as required by law.
7. Security
We take reasonable measures to protect your data. However, no method of transmission over the internet is completely secure. If we discover a data breach affecting your personal data, we will notify you and the relevant authorities as required by law.
8. Third-party links
Our website may contain links to other sites. We are not responsible for the privacy practices of external websites.
9. Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with an updated revision date.
10. Contact
Questions about this policy? Please visit our contact page.