The Support Program is intended for professional or enterprise customers. If you have encountered a problem with M/Monit, you do not need to purchase support. Please go here to report an issue or a bug.
For questions regarding implementation or deployment, consult the M/Monit documentation. For general questions or comments regarding our products, please use the contact form.
The Support Program include priority updates and bug fixes of M/Monit and Monit within the program period. Support includes 10 support incidents / year.
As a professional or enterprise customer we understand that you have different needs than an individual customer. If you are interested in professional support directly from the developers with implementing or deploying M/Monit or Monit for your company, or if you need priority support for your critical application, this option is for you.
When you open an incident, any subsequent communications relating to the original issue are not counted as further incidents - one incident will always mean one completely resolved problem for you.
Response Time: next business-day
€9 500
The M/Monit Enterprise License allows you to install and run an unlimited number of M/Monit instances for monitoring an unlimited number of hosts in-house.
No limits on hosts you can monitor. A regular M/Monit license only allows you to install and run 1 (one) instance of M/Monit. With the Enterprise license you can install and run any number of M/Monit instances in-house to split your monitoring needs based on geographical or organizational locations.
For an extra fee, the M/Monit source code is available for quality assurance and verification. In addition, you will receive a Software Development Kit (SDK) for building, developing and modifying M/Monit on all supported platforms.
Please contact us if you are interested in purchasing this license.
CONTACT USYou are entitled to free updates of the M/Monit Software for one year from the purchase date. Any new versions of M/Monit that is released within one year can be downloaded and used indefinitely. This allows you to utilize all the latest features, enhancements and fixes we release for M/Monit.
The M/Monit license you purchase is perpetual and does not have an expiration date. You can continue to use your current version of M/Monit forever. However, to access new M/Monit releases after the first year, you are encouraged to renew your license at a significantly reduced price:
You can upgrade your license before the end of the year and add more hosts. When you upgrade, you only pay for the extra hosts that you add. Your current license's upgrade period is retained in the new license. For example, if your current license has 6 months left of free upgrades, then the new license with more hosts will also have 6 months left of free upgrades.
Renew or upgrade your license from your account's page
If you have other questions regarding our products, please contact us
A M/Monit license is perpetual (it does not expire). You can update M/Monit to any new version we release, up to one year from when you purchased the license. After one year, your license must be renewed (at a great discount) to use new versions of M/Monit. Any versions of M/Monit you downloaded within one year, does not expire and can be used for as long as you want.
All prices are in Euro and pricing is determined by the number of hosts you intend to monitor. There are no restrictions on the number of services that can be monitored. You can select from 1 host up to 1000 hosts. When satisfied with your choice, click the add to cart button to purchase the license.
Payment is currently handled by PayPal. It is possible to pay with a credit card without having to sign up for a PayPal account if you don't already have one. After you have paid, you will be redirected to your account page from where you can download your license key and print an invoice for the purchase.
We do also accept payment via an international bank transaction. Contact us and let us know which license you wish to purchase. We will also need your (Company's) name and address for the invoice we'll send. Purchase orders are not accepted as payment.
If you already have purchased a license, you can upgrade your license to monitor more hosts. Upgraded your license from your account.
Use of the M/Monit Software is subject to the End User License Agreement or if you are an Enterprise Customers, to the Enterprise License Agreement.
Only one M/Monit instance can be used to monitor the same set of hosts, so please make sure that you select a number of hosts you can grow with.
Free 30 days Support is included with the Software. If you have some questions, we'll be happy to help you get started with M/Monit and Monit. Login to your account and click the Support tab to access support information.